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20 (6) NORTH LINCOLNSHIRE’S PERSONAL SOCIAL SERVICES USER SURVEY 2007-08 – The Service Director Adult Social Care submitted a report informing the Cabinet Member of the results of the recent Personal Social Services (PSS) Research Units user survey for 2007-08 of people receiving major, minor and sensory equipment and minor adaptations funded by Social Services.

The PSS User Survey was a practical model research survey tool developed by the Office for National Statistics (November 2000) and commissioned by the Department of Health. The Department of Health required all councils to carry out a PSS User Survey on a regular basis. The survey attempted to identify issues that were important to service users and to ask specific questions that addressed their concerns.

The survey for 2007-08 was the first time that a PSS User Survey had been carried out to learn more about whether or not community equipment and minor adaptations were helping service users to live safely and independently in their own home. Questionnaires were sent to 600 people, of these 433 responded, which equated to a 72 percent response rate.

The report and appendix gave full details of the results of the survey.

Resolved – That the results of the survey, and any subsequent further action to be taken to improve the service, be welcomed.

The following item contains exempt information as defined in paragraphs 1 and 2 of Part 1 of Schedule 12A of the Local Government Act 1972 (as amended).

21 (7) MINSTER ROAD DAY CENTRE – CARETAKER POST – The Service Director Adult Social Care submitted a report seeking endorsement to convert the part time post (five hours per week) of Caretaker at the Minster Road Day Centre, to additional hours for a higher graded Support Officer post.

The Physical Disability Day Service was currently contracted to deliver five hours per week of caretaking services to Minster Road Day Centre. This service provided cover for bookings, reporting of repairs and alarm checks.

The Minster Road Day Centre was transferred to the Community Association with effect from 5 September 2008, this included responsibility for the building. Four weeks notice was given for withdrawal of the caretaking service. It was proposed that the five hours that remained against the caretaking post be allocated to the post of Support Officer elsewhere within the service.

Resolved – (a) That the conversion of five hours, as set out in the report, be endorsed, and (b) that the report be forwarded to the Corporate Services Cabinet Member for approval.

Note: Reports are in Portable Document Format (PDF) and therefore require a suitable reader to view them. A reader can be downloaded free from the Adobe website (full instructions for downloading the reader are provided on the site).

Where there is no report this is because it is exempt, as it contains information which is considered to be of a confidential nature, as detailed in the Local Government (Access to Information) Act.